If you use our services outside of the United States, we may transfer information from that jurisdiction to the United States, where data protection regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you use our services in the European Union we will transfer data to the United States subject to standard contractual clauses. You may exercise your rights to access, correct, erase, object to processing, and request data portability where applicable in the following ways:.
Plex retains personal information you provide to create your account for as long as you maintain an account with us. Personal information used to provide the services to you will be kept long enough to provide you with the service, including in archives and logs used to maintain and develop the service.
Specifically, we delete data used for logging and error tracking after 90 days, we reset cookies on our website after 14 days. We also delete other personal data used to provide the Plex Solution or to communicate with you within 30 days after your account is deleted.
Terms of Service
You have the following choices regarding how we and third parties use certain information collected from or about you. You may contact us with questions and comments regarding this policy via our contact page. The Best of Plex Plex Pass gives you exclusive access to awesome new features and apps.
Plex Media Server PMS is the software that allows you to stream your content to all of your devices, anywhere. With our easy-to-install Plex Media Server software and Plex apps on the devices of your choosing, you can stream your video, music, and photo collections any time, anywhere, to whatever you want. TIDAL is seamlessly integrated with your existing music library — beautifully organized right in Plex. Oops, looks like something went wrong, please return later. Plex Media Server.
Many NAS devices have important limitations. SHA-1 Checksum. Show Checksums. By downloading this software, you confirm that you accept the Terms and Conditions and are at least 13 years old. Oops, we can't retrieve downloads at this time, please return later. Plex Solution Overview. For more information regarding the currently available Plex Solution, please click here.
The Plex Solution is provided pursuant to this TOS to individual persons and not entities residing in the countries or regions where Plex makes available its products and services. General Plex Solution Grant. You may print and download Plex materials and information from the Plex Solution solely for your personal use, provided that all hard copies contain all copyright and other applicable notices contained in or that are required to be displayed with such materials and information and that you or your Authorized User s do not further distribute or disclose such materials and information.
The content layout, formatting, and features or functionality of and online or remote access processes for the Plex Solution shall be as made available by Plex in its sole discretion. You also acknowledge and agree to the following: PMS Software Download s. The right to use the PMS Software is provided as a part of the grant above to use the Plex Solution in accordance with this TOS and subject to the following additional obligations. You may only use the PMS Software on a device or hardware that you own or control and as a part of your use of the Plex Solution or other Plex service.
You hereby acknowledge that the PMS Software may include or allow integration with certain third-party executable modules that may be subject to additional license terms and conditions. Please click here for more information regarding such modules, but unless otherwise indicated, references to the Plex Solution herein shall include the PMS Software and any integrated third-party executable module s that you utilize. Content Available Through the Plex Solution. In connection with the foregoing grant to use the Plex Solution, the Plex Solution allows you to view or otherwise access original Plex or third party Content.
The availability of such Content may change and not all Content is available in all formats. Use of the Content is subject to the license grant for the Plex Solution, but in addition, shall remain non-transferable and may be subject to additional license grant terms set by the respective third party licensor s. Third-party Content displayed or accessible through the Plex Solution is protected by copyright and other intellectual property law and belongs to the respective owner s or licensor s.
This TOS does not grant you the right to copy further , distribute, prepare derivative works, publicly display, or otherwise use any Content. You are expressly prohibited from engaging in or facilitating the unauthorized sharing or distribution of Content. Plex Solution Updates. In some instances, you may be required to consent to or to agree to use and implement an applicable Plex Solution Update in a timely manner, including, without limitation, as a means to protect the Plex Solution from unauthorized use, content, or data.
If you decline a Plex Solution Update, you may not be able to use or access the Plex Solution in whole or in part , and Plex shall have no responsibility or liability for any continued use. Any such Support that may be made available by Plex, in its sole discretion, shall be subject to separate terms and conditions with Plex. Authorized User s. This TOS is only a license and not an assignment or sale.
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Plex transfers no ownership or intellectual property interest or title in and to the Plex Solution to you or anyone else. Further, Plex reserves all rights not expressly granted by this TOS. Accordingly, you may not modify, translate, decompile, create derivative work s of, copy, distribute, disassemble, broadcast, transmit, publish, remove or alter any proprietary notices or labels, license, sublicense other than to an Authorized User s , transfer, sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use in any manner not expressly permitted herein or by Plex the Plex Solution.
In particular, and without limitation of the foregoing, there is no right to distribute further the PMS Software to the public or in excess of the limited license above. Moreover, this TOS does not grant any right to modify the PMS Software or provide a right or license in or to any third-party executable module s or accessible content beyond the limited and express grant herein.
Any such notification must include all requested information and representations as indicated by Plex. Plex will comply with such a proper request and cease its own use of the Interfacing Software, but Plex must be granted a transition period of at least thirty 30 days after receipt of the request to comply. Plex, however, shall not be obligated to confirm removal or cessation of the Interfacing Software by you or others including Authorized Users outside its control. You represent that you are at least eighteen 18 years of age or the legal age of majority, whichever is greater and will, at all times, provide true, accurate, current, and complete information when submitting information or materials on or through the Plex Solution, including, without limitation, when you provide information via a Plex Solution registration, account, or submission form.
You are responsible for completing any registration s or account requirements for access to applicable third party Content available through the Plex Solution. You further represent that you or the person agreeing to, accepting, or acting under this TOS are authorized to act on behalf of the person or entity named on the account with Plex.
In addition, you agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of the Plex Solution. In particular, you may not take any action that will infringe on the intellectual property rights of Plex or any other third party. You acknowledge that unauthorized use of copyrighted content of others may subject you to civil and criminal penalties, including possible monetary damages, for copyright infringement. You also acknowledge and agree that use of the Internet and the Plex Solution is solely at your own risk.
You further understand that by using the Plex Solution you may encounter content that you may find offensive, indecent, or objectionable. You assume all responsibility for obtaining and paying for all licenses and costs for third-party software and hardware necessary for access to the Plex Solution, and for maintaining and backing-up your content and data. Distribution of User Content may be subject to third-party rights.
You agree that by using the Plex Solution you will not upload, post, display, or transmit any of the following: Sign in Sign up with Google. Sign in Sign up with Facebook. Please complete all fields and try again. Email has already been taken. Email is invalid. Sorry we are having problems connecting to our servers. Please try again.
Oops, looks like something went wrong, please try again. You are already signed in. Email Address Email or Username. Password Password is poor Password is weak Password is strong. Forget Password? Already have an account? Sign In Amnesia subsided? Sign In Need to create an account? Sign Up Change your mind? Sign In. Contacting Us You can contact Plex via our contact page. Information We Collect You may choose to provide us with certain information, such as when you create your user profile or when you use the Services. Profile Information. You may provide us with profile information such as your e-mail address, username, a profile image, and password when you create an account, or when you edit your account information.
You may also provide us with your payment information when you sign-up for a paid service. Information from External Services. If you choose to connect your account to an account of an external service, such as a social networking site or cloud storage services, we may collect certain information from those accounts, such as your name and email address as well as data required to connect to that service. You may provide such authorization during the connection process, or it may be implicit in the service authorization itself.
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For example, if you choose to connect your Plex account to a social networking account, we may collect your public profile information if you agree to the collection of this information during the connection process. Metadata for Personal Content. However, your Plex Media Server may anonymously send us filenames or other identifiers for your Personal Content for the sole purpose of providing metadata back to your personal Plex Media Server. You may disable this metadata matching capability. Metadata for Personal Cloud Content.
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Usage Statistics for Personal Content. We may collect usage statistics for Personal Content. This includes information about your interaction with the Services, such as device information, duration, bit rate, media formats, resolution, and media type music, photos, videos, etc. Where possible, we will generalize this information to avoid identifying your Personal Content.
Usage statistics do not include specific content titles or filenames. We may use information related to your usage to run and improve our Services, to provide, customize, and personalize communications and other content that we deliver or offer to you. Data Related to Third-Party Content. When you use the Services to watch, listen to, or record content from a third-party content provider or source such as any officially supported Third-Party Content that Plex streams to Plex apps, trailers and extras from IVA, the Plex Watch Later or Recommended features, or use of our Live TV and DVR service, we may collect information related to that media interaction.
For example, we may collect what program or movie you are watching and when, your interaction with any static or video advertising, etc. We may also collect your device information and device location, for example, by using your IP address or by asking for your zip code. We may use this information to run and improve our Services, provide advertising and marketing to you, as well as share anonymous or aggregated versions of the data with third parties.
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Information about integrated Third-Party Services. We may collect information about your use of third-party services for reporting to these partners and calculating the fees that we owe them. For example, we collect i the number of trailers and extras viewed to IVA, and ii information about premium metadata consumed to Gracenote. We may also collect information about third party services and your use of those services in order to serve video content and advertisements via features that rely on third party providers.
This information can include the metadata needed to serve advertising. Information on our Services. We may store information about your configuration or use of our Services when you create a Plex Media Server on a local device or in the cloud, connect to a Plex Media Server that you or another person has configured, or download or connect to a Plex app, or interact with or use other Plex software or Service. This information may include an IP address and port number s , the name of a Plex Media Server, and information used to secure access to our Services.
Information about Interfacing Software. We may store copies of Interfacing Software that you provide to Plex and that accesses or calls any software provided by Plex as part of the Services. Debugging and Other Information Voluntarily Provided. You may send us logs, metadata, or other information about your devices, media, and experiences for the purpose of resolving an issue you may have with the software or suggesting desired features.
On client applications where it is possible, we will offer the ability to opt-out of sending crash reports. If you would like to learn more about the information being sent in crash reports, we encourage you to review the privacy policies for the third-party client applications you are using to access Plex Services. Device Information.
Like many online services, we may collect information about the devices that are used to access our Services, such as the IP address of the device, the operating system and version of the device, the browser that you use to access a Plex web page, and the versions of the Plex technologies being used. We may also collect location information about the devices that access our Services. Application Information.
When a request for information or content is sent to a Plex Media Server, we may collect an application identifier that identifies which application sent the request. An application identifier uniquely identifies a particular copy of an application. For example, if you download an application from Plex, fully uninstall the copy of the application, and then re-download the application from Plex, the new copy of the application will be associated with a different application identifier than the uninstalled copy of the application.
Note that simply deleting the app without fully uninstalling may not reset the application identifier. Plex Relay Service. We may provide, and you may choose to use, the Plex Relay Service to connect or stream your Personal Content to another device. If you choose to use the Plex Relay Service, we will transfer the data necessary to perform the service.
We also use these technologies to help market our products and services to you and other customers. For more information about these technologies and how you may control them, please see the detailed description of Tracking Technologies. Obtaining Consent. Your Collected Information. In order to view, amend, erase, or correct your Collected Information, contact Plex support.
All requests will be answered within one month of receipt.
Use, Processing, and Sharing of Your Information Plex processes and uses Collected Information with your consent, you can withdraw your consent by updating your privacy settings or closing your account. Plex also processes Collected Information when it needs to do so to fulfill a contract with you to provide you services, in its legitimate interest to aid in developing and improving the services, or when required by law.
If you do not want to provide certain information to us in order to fulfil our agreement with you to provide the services, we may not be able to provide you the fullest version of our services. We use the Collected Information to provide you with the Services, improve the Services, enhance your user experience, and communicate with you. For example, for Third-Party Content, we use information about your interactions with the Services to track the watch state of media items that have been linked to the Services on devices that have been linked to the Services.
We use this information to allow you to resume watching in the same watch state on different Plex-linked devices. We use your profile information to contact you about your account or about new Plex functionality and certain Plex news and information. You may opt-out of certain types of communications by editing your account settings. For example, if you connect your account to a social networking site and give us permission to publish posts on your behalf, we will do so.
Additionally, unless you request or allow us to publish other information, the content of the published posts will be limited to describing your interactions with the Services. The shared information may include metadata about the media such as title, duration, author, cover art, dates associated with the media, and other relevant information and information about the media itself such as resolution, bit rate, format, location, etc.
We use Collected Information related to Personal Content when you provide consent or otherwise request us to do so, as well as when necessary to provide the services you requested. We use Collected Information related to Third-Party Content to allow us and our partners to personalize marketing, advertising, and other content delivered or offered to you. For example, we may use or share Collected Information related to Third-Party Content that is necessary to serve video content and advertisements, including the source of the content, full information about the content including title, device identifiers, timing and location of your consumption, your user information, your IP address, etc.
If we believe that the disclosure is reasonably necessary to a satisfy an applicable law, regulation, legal process, or enforceable governmental request; or b protect or defend the safety, rights, or property of Plex, the public, or any person. In connection with a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or other proceeding involving Plex that includes or requires the transfer of the information.
With third parties to improve and deliver advertising to you on our behalf. If you request or consent to our sharing of Collected Information with a third party. We may apply automated decision-making to Collected Information to recommend content to you that we think you may be interested in. If you purchased this from another retailer, please check their return policy. User guides and resources can be found on our Technical Documentation and Resources page. Or go to Support. Toggle navigation Overview Parallels Desktop 14 for Mac.
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